express流程(解读智能快递柜的服务流程)
爱跨境 跨境电商 2022-06-22 16:38:40 · 热度999
express流程(解读智能快递柜的服务流程)

近年来,各种智能快递柜发展迅速,为解决“最后100米”的问题提供了一个新的方向。智能快递柜既方便了快递员,又方便了消费者,提高了末端快递配送的效率,代表了快递配送的方向。

In recent years, various smart express cabinets have developed rapidly, providing a new direction for solving the "last 100 meters" problem. The smart express cabinet is convenient for both couriers and consumers, improves the efficiency of terminal express delivery, and represents the direction of express delivery.‍

下面就介绍一下智能快递柜的服务流程:

首先,快递员到达智能快递柜,存件需要验证身份,不同品牌或类型的快递柜有不同的验证方式,只有在验证身份后才可以存件:

The following is an introduction to the service process of the smart express cabinet:

First of all, when the courier arrives at the smart express locker, the identity verification is required for the deposit. Different brands or types of express lockers have different verification methods. Only after the identity verification can they be stored:‍

验证身份后,快递员输入快递单号,并根据快递大小选择需要的快递柜大小,随后快递柜会在空闲的快递柜中随机打开一个:

After verifying the identity, the courier enters the courier number, and selects the required courier cabinet size according to the size of the courier, and then the courier cabinet will randomly open one of the free courier cabinets:‍

快递员把快递放入智能快递柜并关上门后,智能快递柜就会通知客户相应的地点和取件码等:

After the courier puts the courier into the courier cabinet and closes the door, the smart courier cabinet will notify the customer of the corresponding location and pickup code, etc.:‍

取件人根据信息输入取件码,快递柜就会打开相应的快递门:

The pickup person comes over and enters the pickup code, and the express cabinet will open the corresponding express door:‍

此时取件人取出快递并关上快递门即可:

At this time, the pick-up person can take out the express and close the express door:‍

许多快递柜还设置有相应的管理人员,管理人员可以远程控制快递柜,以便处理存件或取件时的异常情况。

Many express cabinets are also equipped with corresponding managers, who can remotely control the express cabinets to deal with abnormal situations during storage or pickup.‍